Top 5 LLM Use Cases

Large language models (LLMs) are powerful artificial intelligence algorithms that can generate natural language texts from various inputs such as keywords, prompts, or queries. They have been applied to many domains and industries to improve accuracy, efficiency, and productivity.

The following are the top five industries that use LLMs:

1. Education

LLMs help teachers with a variety of time-consuming tasks including summarizing, paraphrasing, grading, feedback, and Q&As. They can also assist with creating educational content such as quizzes, exercises and explanations. For instance, teachers can instruct LLMs to summarize a textbook chapter then create a quiz based on the summary with explanations for the correct answers. These capabilities improves overall efficiency and productivity, giving teachers more time to focus on their students.

LLMs can also help students in a number of ways. In general, they can offer grammar, style and content suggestions, generate summarized explanations complete with references, or provide resources on a wide range of topics. More specifically, LLMs can be customized to cater to special needs learning, improve remote learning experiences, or provide support to working adults who are continuing their education.

2. Healthcare

LLMs can assist doctors, nurses, and patients with various tasks such as diagnosis, treatment, prescription, and follow-up. They can also generate medical reports, records, and literature reviews. In practice, LLMs can generate diagnoses based on the patients’ symptoms then continue on by creating treatment plans and assigning prescriptions. Thereafter, LLMs can send follow-up messages based on the progress of the patients.

3. Finance

LLMs can analyse large volumes of financial data (e.g. financial reports) then generate summaries and insights that aid with financial risk assessments, data analysis, customer experience, and more. They can also assist with compliance processes by interpreting and understanding complex regulatory documents, ensuring adherence to rules and regulations, and providing real-time guidance. Moreover, LLMs can improve existing tasks such as sentiment analysis, news classification, and entity recognition as well as automate routine tasks such as data entry, document processing, and customer inquiries.

Contact Kenja to learn more about our solution for Finance here.

4. Human Resources

LLMs can transform HR in many ways from recruitment to training, communication, and engagement. They can automate various tasks in HR such as generating job descriptions, screening resumes, conducting interviews, matching candidates to suitable positions, and producing reports on employee performance. They can also design personalized training programs, deliver more engaging activities, curate recommendations based on learning outcomes, and create motivating as well as inspiring content to help foster a positive and inclusive work culture. Overall, LLMs have the potential to streamline processes, increase productivity, enhance employee engagement, and improve work experience.

Contact Kenja to learn more about our solution for Human Resources here.

5. E-Commerce

LLMs can provide enhanced customer service experience such as efficient customer support, improved product recommendations, personalized recommendations, and purchase assistance. They can also analyze data to offer insights on marketing, content creation, market research, customer engagement, customer feedback analysis, content optimization, and overall strategies that are crucial for business growth and expansion.

Contact Kenja to learn more about our solution for e-commerce here.

Many more industries besides education, healthcare, finance, technology and e-commerce are adopting LLMs. The benefits of improved efficiency and productivity, enhanced creativity and innovation, as well as increased customer satisfaction and engagement among other advantages ensure that businesses and industries utilizing LLMs gain a competitive edge in their markets. Discover the advantages of LLMs for your business and contact Kenja here to get started.